It depends on the location where it’s being received, the requested product, and quantity. In remote areas it can be several months while in areas close to our distribution centers it can be around 3 weeks.
Urgent shipments can always be made, however, the cost of these shipments is significantly higher. This is because these emergency shipments are usually made by air and with urgent reservations where the rates increase significantly from traditional sea containers.
There are no maximum size limits per order, however, the delivery dates of the entire order will depend on the capacities of our warehouses and product availability. On minimum order volumes it will depend mostly on the type of customer (wholesaler, decorators, Retail, etc.). It is important to note that we are mainly a B2B company and do not make private sales or by units.
Depending on the type of customer and shipping volumes, logistics costs can vary significantly. However, the impact on costs varies mainly by the type of transportation to be used. Each shipment has specific variables of urgency, volume, and time of year that makes it impossible to make an exact estimate or rule to apply to shipments. They have to be adjusted individually.
As we have mentioned, moisture can harm the products and cause them to lose their quality. That's why storage and transportation must be carefully handled.
Regarding the ideal moisture for storage, it should be noted that the favorable environment is constituted by clean air with a relative humidity between 30% and 80%, without solar radiation.
The unfavorable conditions are: air with dust, soot, or suspended particles; rain or extreme humidity.